Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal information.

Policy guidance

This section outlines how information is addressed under this policy and where related rights and support details can be found.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Data collection and cookies

How information is collected, used, and managed

01

Data Collection Practices

We collect personal information necessary for providing legal services to retirees, including names, contact details, and relevant financial information.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We gather information provided by users when they engage with our services, such as during consultations or inquiries.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance and functionality cookies help improve user experience.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze website usage, and users can opt-out if desired.

Users can manage cookie preferences through their browser settings at any time.
Privacy Office

Contact Information

Email
support@qelamavinorotora.live
Phone
+27 13 520 3975
Address
426 Voortrekker Road, Maitland, Cape Town, 7405
General Inquiries
support@qelamavinorotora.live
01
Processing purpose

Purposes of Data Processing

We use personal information to provide legal services, improve our offerings, and communicate with users.

Personal data is processed solely for the purposes specified in this policy.
02
Third-party sharing

Data Sharing with Partners

We share information with trusted partners only for the purposes outlined in this policy.

Any third parties receiving personal data are required to maintain confidentiality.
03
Legal basis

Legal Disclosures

Disclosure may occur when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.
User Rights

User Rights

Individuals may access, correct, or request deletion of their personal data under applicable laws.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

Requests for exercising rights should be submitted through the designated contact methods.

We will respond to verified requests regarding user rights within the legally required timeframe.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on legal requirements and business needs.
Policy Updates

Policy Updates

We will notify users of material changes to this privacy policy to ensure transparency.

Any significant changes to this policy will be communicated through appropriate channels.